Privacy Policy – Prime Connect
At Prime Connect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products, including chargers, phone cases, mounts, headphones, and other accessories.
1. Information We Collect
When you interact with Prime Connect, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.
Non-Personal Information: Browser type, IP address, device information, and website usage patterns to help us improve your shopping experience.
Communication Data: Information you provide when contacting our customer support, subscribing to newsletters, or participating in promotions.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and payment confirmation.
Respond to inquiries, requests, and provide customer support.
Send promotional emails or offers (you may opt-out anytime).
Improve our website, products, and services based on customer feedback.
Prevent fraudulent transactions and protect the security of our customers.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service Providers: Trusted partners who help us process payments, ship products, or perform other essential services.
Legal Requirements: Authorities, when required by law or to protect our legal rights.
4. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us remember your preferences, improve site functionality, and analyze website traffic. You can manage cookie settings through your browser.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data, subject to legal or contractual obligations.
Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at support@primeconnect.com or via our customer support number.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.
8. Children's Privacy
Prime Connect does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Prime Connect
Email: support@primeconnect.com
Phone: +1-256-407-3636
Address: 5006 County Road202, Lot 7Lanett, Alabama, 36863-5337